# Application Support **URL:** https://community.kinsta.com/c/devkinsta/application-support/8.md?page=4 [Latest](https://community.kinsta.com/latest.md) · [Categories](https://community.kinsta.com/categories.md) **Page:** 5 --- ## [Error at creating MySQL](https://community.kinsta.com/t/error-at-creating-mysql/2815)
**Author:** [@jazzyguy](https://community.kinsta.com/u/jazzyguy)\ **Replies:** 26\ **Last updated:** [February 20, 2024, 3:05pm UTC](https://community.kinsta.com/t/error-at-creating-mysql/2815 "2024-02-20T15:05:41Z")
Hello to all, My configuration on a MacBook Pro : MacOS 12.7.1 DevKinsta 2.11.0 PHP 8.1 WordPress 6.4.1 Docker Desktop 4.26.0 During the installation of a saved WordPress site, I get the error “Something bad happe… --- ## [Cannot import a zip](https://community.kinsta.com/t/cannot-import-a-zip/3036)
**Author:** [@cliff](https://community.kinsta.com/u/cliff)\ **Replies:** 9\ **Last updated:** [February 16, 2024, 9:24pm UTC](https://community.kinsta.com/t/cannot-import-a-zip/3036 "2024-02-16T21:24:20Z")
Continuing from How to create new site from .zip import? using Version 2.13.1 (2.13.1.8585) I tried importing another site (not originally from Kinsta hosting) by structuring the files according to this previous post -… --- ## [Error when cloning](https://community.kinsta.com/t/error-when-cloning/3052)
**Author:** [@imintenn](https://community.kinsta.com/u/imintenn)\ **Replies:** 10\ **Last updated:** [February 14, 2024, 12:46am UTC](https://community.kinsta.com/t/error-when-cloning/3052 "2024-02-14T00:46:15Z")
Trying to clone a site in DevKinsta. Received an error - Could not restart nginx service DK0073. Clicked on Retry and got the same error. I shut down DevKinsta and now DevKinsta will not start. All I see is the DevKi… --- ## [Error after download site from Kinsta](https://community.kinsta.com/t/error-after-download-site-from-kinsta/3026)
**Author:** [@chiara](https://community.kinsta.com/u/chiara)\ **Replies:** 7\ **Last updated:** [February 9, 2024, 6:53pm UTC](https://community.kinsta.com/t/error-after-download-site-from-kinsta/3026 "2024-02-09T18:53:59Z")
I have downloaded my site from the Kinsta dashboard to DevKinsta, but when I open wordpress in order to edit and work on the site locally, several ‘Warnings’ appear in relation to the server and the site header. One is:… --- ## [Error with DevKinsta login](https://community.kinsta.com/t/error-with-devkinsta-login/3008)
**Author:** [@chiara](https://community.kinsta.com/u/chiara)\ **Replies:** 7\ **Last updated:** [February 7, 2024, 12:00pm UTC](https://community.kinsta.com/t/error-with-devkinsta-login/3008 "2024-02-07T12:00:00Z")
I have downloaded and installed DevKinsta, if I create a new empty site everything works perfectly, but if I want to download locally a site hosted in my MyKinsta account it does not allow me to log in. “Cant’t find user… --- ## [Local site takes 30s to load a page with DevKinsta](https://community.kinsta.com/t/local-site-takes-30s-to-load-a-page-with-devkinsta/2988)
**Author:** [@grnatog](https://community.kinsta.com/u/grnatog)\ **Replies:** 16\ **Last updated:** [February 7, 2024, 1:37am UTC](https://community.kinsta.com/t/local-site-takes-30s-to-load-a-page-with-devkinsta/2988 "2024-02-07T01:37:55Z")
I pulled a fresh version of my website from prod, however, my local instance with DevKinsta takes 30s+ to load a single gd page. What is going on? DevKinsta was working previously. This appeared out of nowhere. Thank go… --- ## [Importing Site from Kinsta to Local](https://community.kinsta.com/t/importing-site-from-kinsta-to-local/3011)
**Author:** [@lemuelTIE](https://community.kinsta.com/u/lemuelTIE)\ **Replies:** 2\ **Last updated:** [January 31, 2024, 10:25am UTC](https://community.kinsta.com/t/importing-site-from-kinsta-to-local/3011 "2024-01-31T10:25:48Z")
Hello Support, I am using DevKinsta to create a development environment on my local computer. I have installed Docker and DevKinsta. After installed and working I am trying to import my Staging Site to my local using De… --- ## [Pull from Kinsta error](https://community.kinsta.com/t/pull-from-kinsta-error/2938)
**Author:** [@jarno](https://community.kinsta.com/u/jarno)\ **Replies:** 7\ **Last updated:** [January 24, 2024, 3:52pm UTC](https://community.kinsta.com/t/pull-from-kinsta-error/2938 "2024-01-24T15:52:32Z")
Pulling a certain site from MyKinsta gives me an error every time: \[2024-01-12 15:46:04.956\] \[info\] \[ProgressIndicator\] { isFailed: false, isOpen: true } \[2024-01-12 15:46:04.990\] \[info\] \[terminalExec\] Child process … --- ## [Errors with push to Kinsta](https://community.kinsta.com/t/errors-with-push-to-kinsta/2944)
**Author:** [@criswaller](https://community.kinsta.com/u/criswaller)\ **Replies:** 9\ **Last updated:** [January 17, 2024, 12:15am UTC](https://community.kinsta.com/t/errors-with-push-to-kinsta/2944 "2024-01-17T00:15:53Z")
First time DevKinsta user. I am trying to push my site to a Kinsta staging environment. I first received a “Failed to upload local sites” DK0065 error. I read some posts here about that and deleted some old backup files … --- ## [Will the future hold a premium DevKinsta tier?](https://community.kinsta.com/t/will-the-future-hold-a-premium-devkinsta-tier/2936)
**Author:** [@Noelle\_Steegs](https://community.kinsta.com/u/Noelle_Steegs)\ **Replies:** 1\ **Last updated:** [January 11, 2024, 3:14pm UTC](https://community.kinsta.com/t/will-the-future-hold-a-premium-devkinsta-tier/2936 "2024-01-11T15:14:37Z")
Dear Kinsta, I’d love to know - will you be releasing a premium tier for DevKinsta anytime soon? I enjoy using DevKinsta, but when issues crop up I simply don’t have the time to wait for a community response, getting gu… --- ## [Dev Kinsta Installs Empty Site](https://community.kinsta.com/t/dev-kinsta-installs-empty-site/2926)
**Author:** [@mwalcott](https://community.kinsta.com/u/mwalcott)\ **Replies:** 2\ **Last updated:** [January 9, 2024, 6:22pm UTC](https://community.kinsta.com/t/dev-kinsta-installs-empty-site/2926 "2024-01-09T18:22:54Z")
Mac OS: Sonoma M3 Max Chip I installed a fresh version of Dev Kinsta and Docker. When I try to create a new site locally it installs an empty site instead if installing wordpress. I have uninstalled and reinstalled eve… --- ## [Can't connect to database](https://community.kinsta.com/t/cant-connect-to-database/1061)
**Author:** [@rawsienna](https://community.kinsta.com/u/rawsienna)\ **Replies:** 6\ **Last updated:** [January 9, 2024, 12:53am UTC](https://community.kinsta.com/t/cant-connect-to-database/1061 "2024-01-09T00:53:37Z")
I’m trying to create a new wordpress site and keep getting stuck on the database connection, error code DK0033. I’ve looked at the help page for this error and it didn’t help as I don’t have a wordpress db to export. I’m… --- ## [Downloading existing WordPress Site not working on Windows](https://community.kinsta.com/t/downloading-existing-wordpress-site-not-working-on-windows/2890)
**Author:** [@roger067](https://community.kinsta.com/u/roger067)\ **Replies:** 10\ **Last updated:** [January 1, 2024, 1:58am UTC](https://community.kinsta.com/t/downloading-existing-wordpress-site-not-working-on-windows/2890 "2024-01-01T01:58:40Z")
Hey, everyone! I’m trying to import an existing site that uses bedrock in Windows and is not working. I’ve followed the steps below, but still not working: 1)Putted the site host in my host file 2)Changed the root path… --- ## [DevKinsta on Mac - Migrating away from Docker Desktop](https://community.kinsta.com/t/devkinsta-on-mac-migrating-away-from-docker-desktop/2834)
**Author:** [@Nicole\_Findling](https://community.kinsta.com/u/Nicole_Findling)\ **Replies:** 3\ **Last updated:** [December 24, 2023, 9:35pm UTC](https://community.kinsta.com/t/devkinsta-on-mac-migrating-away-from-docker-desktop/2834 "2023-12-24T21:35:35Z")
With Docker Desktop charging for users, the organization I am in is removing support for Docker Desktop. Therefore we need to find alternatives. So far I have not been able to find documentation on how to run Docker Engi… --- ## [Sites \> Force Thumbnail Generation?](https://community.kinsta.com/t/sites-force-thumbnail-generation/2872)
**Author:** [@mattrock](https://community.kinsta.com/u/mattrock)\ **Replies:** 7\ **Last updated:** [December 21, 2023, 2:21am UTC](https://community.kinsta.com/t/sites-force-thumbnail-generation/2872 "2023-12-21T02:21:49Z")
I have a specific Site that won’t generate a thumbnail and I’m not sure how to resolve. I’ve tried deleting and reinstalling the WP install, re-importing, renaming. I even tried reinstalling DevKinsta (and Docker) at on… --- ## [Importing from Kinsta fails](https://community.kinsta.com/t/importing-from-kinsta-fails/2825)
**Author:** [@Daniel\_Martin](https://community.kinsta.com/u/Daniel_Martin)\ **Replies:** 7\ **Last updated:** [December 15, 2023, 8:39pm UTC](https://community.kinsta.com/t/importing-from-kinsta-fails/2825 "2023-12-15T20:39:58Z")
Hello, After downloading everything, Configuring NGINX, and Creating MySQL database, I get the “Something bad happened, Retry” error. The site is a 75GB Multisite and the DB is 7GB. I had tried the manual process earl… --- ## [Frustrated can't access my sites](https://community.kinsta.com/t/frustrated-cant-access-my-sites/2820)
**Author:** [@flat](https://community.kinsta.com/u/flat)\ **Replies:** 1\ **Last updated:** [December 15, 2023, 1:16am UTC](https://community.kinsta.com/t/frustrated-cant-access-my-sites/2820 "2023-12-15T01:16:42Z")
I have developed a few website locally that I am about to put online but when click on kinsta logo today here is what I get, can you help, I hope I won’t loose all my work … For info docker is already installed show I r… --- ## [Can't create database when importing site](https://community.kinsta.com/t/cant-create-database-when-importing-site/2802)
**Author:** [@Noelle\_Steegs](https://community.kinsta.com/u/Noelle_Steegs)\ **Replies:** 3\ **Last updated:** [December 5, 2023, 8:10am UTC](https://community.kinsta.com/t/cant-create-database-when-importing-site/2802 "2023-12-05T08:10:52Z")
Hi, I am trying to import a site. I get this error in the log: Error in operation SITE\_CREATION, step database: Error: Error (1): RERROR 1007 (HY000) at line 1: Can’t create database ‘EQ2\_Light’; database exists How c… --- ## [DevKinsta pushing to stage, WordPress stays in maintenance](https://community.kinsta.com/t/devkinsta-pushing-to-stage-wordpress-stays-in-maintenance/2771)
**Author:** [@Ana\_Nogal](https://community.kinsta.com/u/Ana_Nogal)\ **Replies:** 3\ **Last updated:** [November 23, 2023, 9:04am UTC](https://community.kinsta.com/t/devkinsta-pushing-to-stage-wordpress-stays-in-maintenance/2771 "2023-11-23T09:04:59Z")
Hi, I got my local to work, made the changes needed and them pushed them to stage environment. The site in staging is up and running, but I can’t enter the WordPress Dashboard: it’s still in maintenance. . --- ## [How long to "Validating backup file" when creating a new site?](https://community.kinsta.com/t/how-long-to-validating-backup-file-when-creating-a-new-site/2759)
**Author:** [@Daniel\_Martin](https://community.kinsta.com/u/Daniel_Martin)\ **Replies:** 1\ **Last updated:** [November 20, 2023, 9:10pm UTC](https://community.kinsta.com/t/how-long-to-validating-backup-file-when-creating-a-new-site/2759 "2023-11-20T21:10:55Z")
When creating a new site from a backup file it spins on the “Validating backup file” for hours and is still at 0%. Our backup file is ~62GB so I expect it to take a while. There have been no errors as of yet. I was just… --- ## [DNS Error on local with DevKinsta](https://community.kinsta.com/t/dns-error-on-local-with-devkinsta/2749)
**Author:** [@Ana\_Nogal](https://community.kinsta.com/u/Ana_Nogal)\ **Replies:** 16\ **Last updated:** [November 20, 2023, 3:21pm UTC](https://community.kinsta.com/t/dns-error-on-local-with-devkinsta/2749 "2023-11-20T15:21:56Z")
So I Download the DevKinsta, and I clone to my local the site that I have in a staging environment. I have everything configured, and I when I go to the hosts file and I have: 127.0.0.1 localhost 255.255.255.255 broad… --- ## [Change / Replace the current site path / site folder](https://community.kinsta.com/t/change-replace-the-current-site-path-site-folder/2733)
**Author:** [@Rosalito\_Udtohan](https://community.kinsta.com/u/Rosalito_Udtohan)\ **Replies:** 3\ **Last updated:** [November 17, 2023, 1:29am UTC](https://community.kinsta.com/t/change-replace-the-current-site-path-site-folder/2733 "2023-11-17T01:29:56Z")
Althought Devkinsta provides us a site folder / site path for us to use, is it possible to use a custom sitepath hosted elsewhere on the network? LOCAL PC: C:\\Users\\User\\DevKinsta\\public\ A FOLDER HOSTED on … --- ## [Installing DevKinsta hangs with DK0006 couldn't download docker images](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735)
**Author:** [@sgelliott](https://community.kinsta.com/u/sgelliott)\ **Replies:** 12\ **Last updated:** [November 16, 2023, 4:12am UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735 "2023-11-16T04:12:55Z")
When installing DevKinsta and launching it (while Docker Desktop is already running) I get the DK0006 error saying it can’t download docker images. I already looked at other posts about this, but none of the solutions t… --- ## [Unable to open the website from Kinsta](https://community.kinsta.com/t/unable-to-open-the-website-from-kinsta/2698)
**Author:** [@Gurvak\_Singh](https://community.kinsta.com/u/Gurvak_Singh)\ **Replies:** 10\ **Last updated:** [November 14, 2023, 1:16am UTC](https://community.kinsta.com/t/unable-to-open-the-website-from-kinsta/2698 "2023-11-14T01:16:41Z")
I am creating a mock website to develop a website locally but it is not opening the website in the browser and when I am trying to open the website using the URL I am not getting the website --- ## [Stuck at DB dump when pulling from Kinsta](https://community.kinsta.com/t/stuck-at-db-dump-when-pulling-from-kinsta/2705)
**Author:** [@Chin\_Soon\_Yeo](https://community.kinsta.com/u/Chin_Soon_Yeo)\ **Replies:** 2\ **Last updated:** [November 13, 2023, 4:50am UTC](https://community.kinsta.com/t/stuck-at-db-dump-when-pulling-from-kinsta/2705 "2023-11-13T04:50:37Z")
main.log (204.3 KB) Please help. --- ## [Unable to sync from Live](https://community.kinsta.com/t/unable-to-sync-from-live/2682)
**Author:** [@Aporia](https://community.kinsta.com/u/Aporia)\ **Replies:** 9\ **Last updated:** [November 8, 2023, 3:58am UTC](https://community.kinsta.com/t/unable-to-sync-from-live/2682 "2023-11-08T03:58:07Z")
I am unable to sync a site. \[2023-11-06 12:09:31.810\] \[warn\] \[terminalExec\] Error: \[sender\] io timeout after 60 seconds – exiting rsync error: timeout in data send/receive (code 30) at io.c(204) \[sender=3.1.3\] \[2023-… --- ## [Uploading to Staging - Something bad happened](https://community.kinsta.com/t/uploading-to-staging-something-bad-happened/2681)
**Author:** [@Chin\_Soon\_Yeo](https://community.kinsta.com/u/Chin_Soon_Yeo)\ **Replies:** 9\ **Last updated:** [November 7, 2023, 3:28am UTC](https://community.kinsta.com/t/uploading-to-staging-something-bad-happened/2681 "2023-11-07T03:28:33Z")
I am trying to pull from staging site into DevKinsta. Got stuck at the above when download reach 99% --- ## [Uploading to Staging from Devkinsta stuck](https://community.kinsta.com/t/uploading-to-staging-from-devkinsta-stuck/2568)
**Author:** [@Mikyboy](https://community.kinsta.com/u/Mikyboy)\ **Replies:** 28\ **Last updated:** [October 30, 2023, 2:53am UTC](https://community.kinsta.com/t/uploading-to-staging-from-devkinsta-stuck/2568 "2023-10-30T02:53:42Z")
Hi, so after i was able to pull the page I now cannot push the page to Staging. The process is stuck for hours now in the stage “Replacing linking to staging…”, see screenshot. I cannot even cancel the process, so i wou… --- ## [Failed to upload local sites DK0065](https://community.kinsta.com/t/failed-to-upload-local-sites-dk0065/2617)
**Author:** [@Jared\_Rauff](https://community.kinsta.com/u/Jared_Rauff)\ **Replies:** 8\ **Last updated:** [October 26, 2023, 3:10pm UTC](https://community.kinsta.com/t/failed-to-upload-local-sites-dk0065/2617 "2023-10-26T15:10:16Z")
I’m having an issue here where when I try to upload local site to staging it crashes 20.6MB out of 694MB roughly. I have already determined this to be an rsync issue through the main.log bellow and have tried deleting my… --- ## [Devkinsta suddenly failed today](https://community.kinsta.com/t/devkinsta-suddenly-failed-today/2608)
**Author:** [@Tyler\_Hervey](https://community.kinsta.com/u/Tyler_Hervey)\ **Replies:** 18\ **Last updated:** [October 26, 2023, 12:27am UTC](https://community.kinsta.com/t/devkinsta-suddenly-failed-today/2608 "2023-10-26T00:27:36Z")
Today dev kinsta started freezing on ‘Starting Docker’. I’m not aware of any changes that would have caused this. So I read that in Docker settings under ‘Advanced’ I should enable ‘Allow the default Docker socket to be … [Previous page](https://community.kinsta.com/c/devkinsta/application-support/8.md?page=3) [Next page](https://community.kinsta.com/c/devkinsta/application-support/8.md?page=5)