# Application Support

**URL:** https://community.kinsta.com/c/devkinsta/application-support/8.md?page=6

[Latest](https://community.kinsta.com/latest.md) · [Categories](https://community.kinsta.com/categories.md)

**Page:** 7

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## [Error DK0015 on macOS](https://community.kinsta.com/t/error-dk0015-on-macos/2290)

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**Author:** [@strawberrybits](https://community.kinsta.com/u/strawberrybits)\
**Replies:** 9\
**Last updated:** [June 8, 2023, 7:35pm UTC](https://community.kinsta.com/t/error-dk0015-on-macos/2290 "2023-06-08T19:35:16Z")

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I am unable to import, push, or pull sites in DevKinsta. I was able to Push until yesterday. Is there something wrong with my account? The DevKinsta error code is DK0015. macOS 13.4 (Latest) / Apple Silicon DevKinsta 2…

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## [DK0006 Couldn't download docker images](https://community.kinsta.com/t/dk0006-couldnt-download-docker-images/2277)

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**Author:** [@Aporia](https://community.kinsta.com/u/Aporia)\
**Replies:** 17\
**Last updated:** [May 31, 2023, 2:15am UTC](https://community.kinsta.com/t/dk0006-couldnt-download-docker-images/2277 "2023-05-31T02:15:13Z")

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I have set up my docker and it was working. Now when I returned to it I am getting this error: DK0006 Couldn’t download docker images My log says: \[2023-05-25 11:10:13.424\] \[info\] \[dockerUtil/getImage\] Get Docker ima…

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## [Change site host url](https://community.kinsta.com/t/change-site-host-url/2274)

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**Author:** [@balbert](https://community.kinsta.com/u/balbert)\
**Replies:** 5\
**Last updated:** [May 26, 2023, 11:53pm UTC](https://community.kinsta.com/t/change-site-host-url/2274 "2023-05-26T23:53:57Z")

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Is it possible to change/update the site host value after a site is created? When creating my first site, i setup mydomain.local, but i want to change it to local.mydomain.com. I’ve added that to my NGINX config via the…

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## [DevKinsta shuts down on start](https://community.kinsta.com/t/devkinsta-shuts-down-on-start/2262)

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**Author:** [@luccas222](https://community.kinsta.com/u/luccas222)\
**Replies:** 12\
**Last updated:** [May 24, 2023, 11:22am UTC](https://community.kinsta.com/t/devkinsta-shuts-down-on-start/2262 "2023-05-24T11:22:54Z")

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Installed DK a few weeks ago, all worked great, made a simple WP site to test, everything ok. After a few days it stopped working. It shuts down after a glimpse of showing the splash image… No errors, no nothing… just …

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## [Don't have permissions to move my site path?](https://community.kinsta.com/t/dont-have-permissions-to-move-my-site-path/2272)

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**Author:** [@Stephen\_Akins](https://community.kinsta.com/u/Stephen_Akins)\
**Replies:** 1\
**Last updated:** [May 23, 2023, 2:05am UTC](https://community.kinsta.com/t/dont-have-permissions-to-move-my-site-path/2272 "2023-05-23T02:05:30Z")

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I’m trying to move my site path to: /www/kinsta But I’m getting the following error: You don’t have the necessary permission to move your projects to the destination folder. I’ve tried setting the ownership of both…

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## [Unable to Import 2 sites into DevKinsta from Kinsta, all others work](https://community.kinsta.com/t/unable-to-import-2-sites-into-devkinsta-from-kinsta-all-others-work/2268)

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**Author:** [@nathanm](https://community.kinsta.com/u/nathanm)\
**Replies:** 1\
**Last updated:** [May 19, 2023, 11:50pm UTC](https://community.kinsta.com/t/unable-to-import-2-sites-into-devkinsta-from-kinsta-all-others-work/2268 "2023-05-19T23:50:21Z")

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I have the following sites in Kinsta: utaustin utpermian Neither of these sites ever finish importing into DevKinsta locally. I get an error on the site download step every time. All other WordPress sites of a simila…

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## [PDO missing from DevKinsta php, when using Propel](https://community.kinsta.com/t/pdo-missing-from-devkinsta-php-when-using-propel/2220)

<div class="topic-metadata">

**Author:** [@alee](https://community.kinsta.com/u/alee)\
**Replies:** 3\
**Last updated:** [May 10, 2023, 8:21am UTC](https://community.kinsta.com/t/pdo-missing-from-devkinsta-php-when-using-propel/2220 "2023-05-10T08:21:48Z")

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Hello there, I’m trying to use Propel in my system, and though my credentials for my DB seem correct, the PHP installation seems to be missing PDO entirely. Does anyone have insight into why or what is it I’m encounterin…

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## [Unable to manage site locally, ERR\_EMPTY\_RESPONSE](https://community.kinsta.com/t/unable-to-manage-site-locally-err-empty-response/2252)

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**Author:** [@gnor](https://community.kinsta.com/u/gnor)\
**Replies:** 3\
**Last updated:** [May 9, 2023, 4:51am UTC](https://community.kinsta.com/t/unable-to-manage-site-locally-err-empty-response/2252 "2023-05-09T04:51:22Z")

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It worked fine last week for managing a site locally when I first set it up until yesterday when Docker started hanging on boot up. I implemented a solution that I found online which I believe involved setting up Ubuntu …

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## [Issue with SSL: NET::ERR\_CERT\_INVALID(ubuntu)](https://community.kinsta.com/t/issue-with-ssl-net-err-cert-invalid-ubuntu/2248)

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**Author:** [@Jean](https://community.kinsta.com/u/Jean)\
**Replies:** 4\
**Last updated:** [May 9, 2023, 2:03am UTC](https://community.kinsta.com/t/issue-with-ssl-net-err-cert-invalid-ubuntu/2248 "2023-05-09T02:03:15Z")

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I am using devKinsta 2.9.0-6037 on ubuntu 22.04.2, HTTPS does not work, gives " Your connection is not private" warning, turn off HTTPS will work. I want to use HTTPS with my local site, the error code is “NET::ERR\_CERT\_…

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## [Unable to sync site OR import downloaded site backup](https://community.kinsta.com/t/unable-to-sync-site-or-import-downloaded-site-backup/2232)

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**Author:** [@mrbjjackson](https://community.kinsta.com/u/mrbjjackson)\
**Replies:** 2\
**Last updated:** [April 24, 2023, 9:29am UTC](https://community.kinsta.com/t/unable-to-sync-site-or-import-downloaded-site-backup/2232 "2023-04-24T09:29:08Z")

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I’m trying to sync a fairly large (15Gb) site to my local environment. I’m running a M1 Max (Monterey) with plenty of hardrive space. Whenever I try to sync the site from the server, the download fails at a random poin…

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## [devKinsta is stuck on start up](https://community.kinsta.com/t/devkinsta-is-stuck-on-start-up/2231)

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**Author:** [@jordan-k](https://community.kinsta.com/u/jordan-k)\
**Replies:** 11\
**Last updated:** [April 18, 2023, 3:04pm UTC](https://community.kinsta.com/t/devkinsta-is-stuck-on-start-up/2231 "2023-04-18T15:04:06Z")

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When starting up, the app gets stuck on the below screen. I tried to uninstall and reinstall devKinsta but it did not work I have the most recent docker desktop version

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## [Devkinsta fail to transfer local file with sync function](https://community.kinsta.com/t/devkinsta-fail-to-transfer-local-file-with-sync-function/2213)

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**Author:** [@fdsecarriere](https://community.kinsta.com/u/fdsecarriere)\
**Replies:** 4\
**Last updated:** [April 17, 2023, 3:13am UTC](https://community.kinsta.com/t/devkinsta-fail-to-transfer-local-file-with-sync-function/2213 "2023-04-17T03:13:49Z")

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Hey I cant transfer my website from devKinsta to kinsta. I get an error DK0065. Can’t see anything in the main log. I’ve tried deleting the docker kinsta/devkinsta\_rsync-ssh. But still can’t make it. I’m using a mac. Th…

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## [I pulled from live server to local, and i cant access local website](https://community.kinsta.com/t/i-pulled-from-live-server-to-local-and-i-cant-access-local-website/2221)

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**Author:** [@42\_WebService](https://community.kinsta.com/u/42_WebService)\
**Replies:** 1\
**Last updated:** [April 13, 2023, 7:27am UTC](https://community.kinsta.com/t/i-pulled-from-live-server-to-local-and-i-cant-access-local-website/2221 "2023-04-13T07:27:00Z")

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I got the website from the live server, but the file and DB seem to be coming in properly, but when I try to access it with Open site, I can’t access the website. The loading mark continues to appear and eventually a 504…

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## [Connecting to Amazon RDS from DevKinsta](https://community.kinsta.com/t/connecting-to-amazon-rds-from-devkinsta/2172)

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**Author:** [@alee](https://community.kinsta.com/u/alee)\
**Replies:** 3\
**Last updated:** [April 13, 2023, 2:58am UTC](https://community.kinsta.com/t/connecting-to-amazon-rds-from-devkinsta/2172 "2023-04-13T02:58:44Z")

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Hi there, new DevKinsta user here. At my company, we develop with Docker regularly, but I’m running into issues trying to use DevKinsta, specifically connecting to external Amazon RDS. The same wp-config settings exist i…

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## [Dev kinsta pull erase local site](https://community.kinsta.com/t/dev-kinsta-pull-erase-local-site/2218)

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**Author:** [@42\_WebService](https://community.kinsta.com/u/42_WebService)\
**Replies:** 1\
**Last updated:** [April 12, 2023, 11:51am UTC](https://community.kinsta.com/t/dev-kinsta-pull-erase-local-site/2218 "2023-04-12T11:51:41Z")

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I Login ID-A and pull this website to ID-B local website by mistake, but few seconds later , i got knew i did wrong, so i quit dev kinsta. and now the local website doesnt overrided by ID-A website, but I can not sure it…

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## [Trying to resolve ERR\_SSL\_PROTOCOL\_ERROR on localhost:3000](https://community.kinsta.com/t/trying-to-resolve-err-ssl-protocol-error-on-localhost-3000/2203)

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**Author:** [@Bruce\_Robinson](https://community.kinsta.com/u/Bruce_Robinson)\
**Replies:** 3\
**Last updated:** [April 12, 2023, 2:11am UTC](https://community.kinsta.com/t/trying-to-resolve-err-ssl-protocol-error-on-localhost-3000/2203 "2023-04-12T02:11:07Z")

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Hello. Sorry for double-posting - I thought I found the solution and then it didn’t work. After way too many hours scouring the internet for solutions, I am begging for assistance. I would like to fix the ERR\_SSL\_PROTO…

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## [NGINIX vulnerability in DevKinsta](https://community.kinsta.com/t/nginix-vulnerability-in-devkinsta/2196)

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**Author:** [@Phil\_Shackleton](https://community.kinsta.com/u/Phil_Shackleton)\
**Replies:** 2\
**Last updated:** [April 4, 2023, 3:15pm UTC](https://community.kinsta.com/t/nginix-vulnerability-in-devkinsta/2196 "2023-04-04T15:15:07Z")

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We have installed DevKinsta and the latest docker desktop for Mac on a MacBook running the latest Ventura. The Mac is a clean install - nothing else on it. We’ve had a cyber essentials plus vulnerability scan performed …

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## [Stuck on Updating site WordPress configurations](https://community.kinsta.com/t/stuck-on-updating-site-wordpress-configurations/2186)

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**Author:** [@PeteWard](https://community.kinsta.com/u/PeteWard)\
**Replies:** 9\
**Last updated:** [March 31, 2023, 12:36pm UTC](https://community.kinsta.com/t/stuck-on-updating-site-wordpress-configurations/2186 "2023-03-31T12:36:09Z")

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After a restart I’m continually stuck at this point of the start-up. I’ve quit and restart the program a few times and get to the same point. Docker containers all seem ok. I’ve checked the logs and errors appear to b…

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## [Too low speed on Mac devkinsta](https://community.kinsta.com/t/too-low-speed-on-mac-devkinsta/2177)

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**Author:** [@42\_WebService](https://community.kinsta.com/u/42_WebService)\
**Replies:** 14\
**Last updated:** [March 31, 2023, 5:00am UTC](https://community.kinsta.com/t/too-low-speed-on-mac-devkinsta/2177 "2023-03-31T05:00:43Z")

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My dekinsta is too slow I am using iMac 2019 3GHZ 6core intel Core i5 Memory 32GB 2667 MHz DDR4 Graphic Radeon Pro 570X 4GB live server is fast but my devkinsta local server is too slow… I already enable docker’s Vir…

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## [After restoring the site paths folder, all sites are missing](https://community.kinsta.com/t/after-restoring-the-site-paths-folder-all-sites-are-missing/2181)

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**Author:** [@Marius](https://community.kinsta.com/u/Marius)\
**Replies:** 3\
**Last updated:** [March 30, 2023, 3:03pm UTC](https://community.kinsta.com/t/after-restoring-the-site-paths-folder-all-sites-are-missing/2181 "2023-03-30T15:03:22Z")

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I have a problem with the site path folder in DevKinsta. So it’s about the folder configured in the settings of DevKinsta, in which all the WordPress installations are stored. This folder is stored on a cloud storage in …

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## [Website having issues on update to PHP 8.0](https://community.kinsta.com/t/website-having-issues-on-update-to-php-8-0/2162)

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**Author:** [@aghosby](https://community.kinsta.com/u/aghosby)\
**Replies:** 3\
**Last updated:** [March 24, 2023, 3:54pm UTC](https://community.kinsta.com/t/website-having-issues-on-update-to-php-8-0/2162 "2023-03-24T15:54:07Z")

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Hello, Please I have an issue with my website. The error below is shown when I try to access it. Please I need help with this as I’m not able to figure out why this happens. it works well on PHP 7.4 but that is depr…

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## [Pushing local to staging Kinsta : WordPress critical error](https://community.kinsta.com/t/pushing-local-to-staging-kinsta-wordpress-critical-error/2136)

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**Author:** [@Zeusii](https://community.kinsta.com/u/Zeusii)\
**Replies:** 5\
**Last updated:** [March 20, 2023, 3:32am UTC](https://community.kinsta.com/t/pushing-local-to-staging-kinsta-wordpress-critical-error/2136 "2023-03-20T03:32:49Z")

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Hello, First, sorry for my english, I’m a french speaker. After building my website on local with DevKinsta, I tried to push it on staging in my Kinsta account. Transfer is ok but when I open the website on staging, W…

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## [Something Bad Happened on Pull](https://community.kinsta.com/t/something-bad-happened-on-pull/2133)

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**Author:** [@VIG](https://community.kinsta.com/u/VIG)\
**Replies:** 1\
**Last updated:** [March 13, 2023, 3:03am UTC](https://community.kinsta.com/t/something-bad-happened-on-pull/2133 "2023-03-13T03:03:58Z")

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Hi, I’m trying to pull to test some changes on my staging site, but it keeps saying “Something Bad Happened” after configuring NGINX.

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## [502 Error on Local Site](https://community.kinsta.com/t/502-error-on-local-site/2121)

<div class="topic-metadata">

**Author:** [@VIG](https://community.kinsta.com/u/VIG)\
**Replies:** 21\
**Last updated:** [March 9, 2023, 1:19am UTC](https://community.kinsta.com/t/502-error-on-local-site/2121 "2023-03-09T01:19:34Z")

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Hi, I’m having an issue where every time I try to pull from Kinsta to local with DevKinsta, it’s showing a 502 Bad Gateway error when I try to open the site. I’ve also noticed it’s not showing the screenshot of the site…

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## [XDEBUG error in xdebug.log adn error.log](https://community.kinsta.com/t/xdebug-error-in-xdebug-log-adn-error-log/2117)

<div class="topic-metadata">

**Author:** [@DavidH](https://community.kinsta.com/u/DavidH)\
**Replies:** 7\
**Last updated:** [March 9, 2023, 12:20am UTC](https://community.kinsta.com/t/xdebug-error-in-xdebug-log-adn-error-log/2117 "2023-03-09T00:20:48Z")

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The xdebug.log file is filled every minute with the following warning: \[Step Debug\] ERR: Time-out connecting to debugging client, waited: 200 ms. Tried: host.docker.internal:9000 (through xdebug.client\_host/xdebug.clien…

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## [Slow Performance](https://community.kinsta.com/t/slow-performance/2122)

<div class="topic-metadata">

**Author:** [@wpcreative-jw](https://community.kinsta.com/u/wpcreative-jw)\
**Replies:** 7\
**Last updated:** [March 8, 2023, 1:05pm UTC](https://community.kinsta.com/t/slow-performance/2122 "2023-03-08T13:05:17Z")

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I thought one of the main benefits of local development was speed but recently DevKinsta has become painfully slow. Is this a known problem with the application in general or something with my specific environment setup? …

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## [Import from Kinsta Log in issue](https://community.kinsta.com/t/import-from-kinsta-log-in-issue/2086)

<div class="topic-metadata">

**Author:** [@benhallam](https://community.kinsta.com/u/benhallam)\
**Replies:** 10\
**Last updated:** [March 7, 2023, 7:36am UTC](https://community.kinsta.com/t/import-from-kinsta-log-in-issue/2086 "2023-03-07T07:36:16Z")

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I’m getting an issue when attempting to log in using the Import from Kinsta option. It’s telling me it ‘Can’t find user with this email/password’. My account works fine on my.kinsta. I have tried resetting the password …

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## [Can't update the plugins from the back office](https://community.kinsta.com/t/cant-update-the-plugins-from-the-back-office/2111)

<div class="topic-metadata">

**Author:** [@DavidH](https://community.kinsta.com/u/DavidH)\
**Replies:** 3\
**Last updated:** [March 6, 2023, 1:14pm UTC](https://community.kinsta.com/t/cant-update-the-plugins-from-the-back-office/2111 "2023-03-06T13:14:18Z")

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I can’t update the plugins from the back office (wp-admin/plugins.php). A modal opens asking me to enter the FTP information. I just put devKinsta in version 2.10.0.and Docker desktop in HYPER V mode instead of WSL 2. …

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## [DevKinsta launch screen just shows "errors"](https://community.kinsta.com/t/devkinsta-launch-screen-just-shows-errors/2106)

<div class="topic-metadata">

**Author:** [@g01010](https://community.kinsta.com/u/g01010)\
**Replies:** 2\
**Last updated:** [March 6, 2023, 7:33am UTC](https://community.kinsta.com/t/devkinsta-launch-screen-just-shows-errors/2106 "2023-03-06T07:33:06Z")

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I’m on macOS Catalina 10.15.7 DevKinsta 2.9.0 (2.9.0.6039) Docker Desktop 4.15.0 (93002) I had successfully installed DevKinsta and added a couple of sites. However, I’ve now got an issue where DevKinsta won’t start p…

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## [Password maximum length?](https://community.kinsta.com/t/password-maximum-length/1914)

<div class="topic-metadata">

**Author:** [@rseitzberg](https://community.kinsta.com/u/rseitzberg)\
**Replies:** 2\
**Last updated:** [March 3, 2023, 12:16pm UTC](https://community.kinsta.com/t/password-maximum-length/1914 "2023-03-03T12:16:09Z")

</div>

When I try to add a new site with a password 50 characters long I am unable to login to the wp-admin. When I tried it with 40 characters it worked though Is there a limit to the number of characters for a password when…

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