# Duplicator Cannot Connect Database Issue

**URL:** <https://community.kinsta.com/t/duplicator-cannot-connect-database-issue/450>\
**Category:** Application Support\
**Created:** [March 1, 2021, 4:02pm UTC](https://community.kinsta.com/t/duplicator-cannot-connect-database-issue/450 "2021-03-01T16:02:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![andxdev](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@andxdev](https://community.kinsta.com/u/andxdev)\
**Post date:** [March 1, 2021, 4:02pm UTC](https://community.kinsta.com/t/duplicator-cannot-connect-database-issue/450/1 "2021-03-01T16:02:29Z")

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I am trying to migrate into DevKinsta with Duplicator.

Duplicator cannot connect to database:

> Unable to connect the user **[root]** to the host **[127.0.0.1]**. The server error response was: _Connection refused_

> [PHP ERR][WARN] MSG:chmod(): Operation not permitted [CODE:2|FILE:/www/kinsta/public/xxx/dup-installer/lib/snaplib/class.snaplib.u.io.php|LINE:600]  
> Permissions setting on file ‘/www/kinsta/public/xxx/installer.php’ failed

> [PHP ERR][WARN] MSG:chmod(): Operation not permitted [CODE:2|FILE:/www/kinsta/public/xxx/dup-installer/lib/snaplib/class.snaplib.u.io.php|LINE:600]  
> Permissions setting on file ‘/www/kinsta/public/xxx/to\_local\_2\_[HASH]\_20210301160645\_archive.zip’ failed

I wonder if the database port my the issue here. Because Duplicator has not way (that I know of) to define the port. Duplicator docs do not mention any issues here at all.

Any ideas?

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**Author:** ![andxdev](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@andxdev](https://community.kinsta.com/u/andxdev)\
**Post date:** [March 1, 2021, 4:56pm UTC](https://community.kinsta.com/t/duplicator-cannot-connect-database-issue/450/2 "2021-03-01T16:56:10Z")

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Ok, found the solution.

In Duplicator for database host, **do not use “127.0.0.1”** from DevKinsta dashboard

but **do use “devkinsta\_db”** from wp-config

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [March 1, 2021, 4:57pm UTC](https://community.kinsta.com/t/duplicator-cannot-connect-database-issue/450/3 "2021-03-01T16:57:01Z")

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Hi @andxdev Nice find! I was just about to give this a shot 😅  
Thanks for the update here! :kinsta:

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [March 3, 2021, 4:59pm UTC](https://community.kinsta.com/t/duplicator-cannot-connect-database-issue/450/4 "2021-03-03T16:59:13Z")

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