# Error DK0068: Unable to Change Port and Create Backup Folder

**URL:** <https://community.kinsta.com/t/error-dk0068-unable-to-change-port-and-create-backup-folder/3963>\
**Category:** Questions\
**Created:** [September 13, 2024, 10:31am UTC](https://community.kinsta.com/t/error-dk0068-unable-to-change-port-and-create-backup-folder/3963 "2024-09-13T10:31:52Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![David\_Sojic](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/david_sojic/32/3903_2.png) [@David\_Sojic](https://community.kinsta.com/u/David_Sojic)\
**Post date:** [September 13, 2024, 10:31am UTC](https://community.kinsta.com/t/error-dk0068-unable-to-change-port-and-create-backup-folder/3963/1 "2024-09-13T10:31:52Z")

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Hi everyone,

I’m having trouble changing the port, and I keep encountering the error: **“Failed to create site backup DK0068”**. I’ve tried multiple solutions but can’t figure out how to resolve this. I’m also unsure in which folder the backup should be created.

Has anyone else experienced this issue, or does anyone know how to fix it?

**DevKinsta version:** 2.13.4  
**Docker version:** 4.34.0

Thanks in advance for any help!

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**Author:** ![VladimirM](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/vladimirm/32/2786_2.png) [@VladimirM](https://community.kinsta.com/u/VladimirM)\
**Post date:** [September 13, 2024, 1:19pm UTC](https://community.kinsta.com/t/error-dk0068-unable-to-change-port-and-create-backup-folder/3963/2 "2024-09-13T13:19:58Z")

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Hello @David_Sojic 👋

I’m sorry to hear you’re having troubles.

I have a few questions:

- what is the operating system you’re using?
- what solutions have you tried? (have you tried [this](https://community.kinsta.com/t/hyper-v-setup-remove-port-number-in-url/1890/6) one)
- could you please provide us with the [main.log](https://kinsta.com/docs/devkinsta/devkinsta-troubleshooting/error-codes/#viewing-the-application-log-file) file?

Kind regards

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<div class="post-metadata">

**Author:** ![David\_Sojic](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/david_sojic/32/3903_2.png) [@David\_Sojic](https://community.kinsta.com/u/David_Sojic)\
**Post date:** [September 13, 2024, 2:14pm UTC](https://community.kinsta.com/t/error-dk0068-unable-to-change-port-and-create-backup-folder/3963/3 "2024-09-13T14:14:34Z")

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Thank you @VladimirM

It’s all sorted now. I removed the entire DevKinsta folder and reinstalled it. Although all my sites were deleted, I have backups, so everything is fine  
All my sites are deleted but I have backup so its okay now.

thanks

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/80f8c4e56fecc02327a0964e6bf63a716483529f.png) [@system](https://community.kinsta.com/u/system)\
**Post date:** [September 16, 2024, 2:15am UTC](https://community.kinsta.com/t/error-dk0068-unable-to-change-port-and-create-backup-folder/3963/4 "2024-09-16T02:15:15Z")

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