# MySQL database fails to install when I try to create new custom site

**URL:** <https://community.kinsta.com/t/mysql-database-fails-to-install-when-i-try-to-create-new-custom-site/1854>\
**Category:** Installation\
**Created:** [November 6, 2022, 5:25pm UTC](https://community.kinsta.com/t/mysql-database-fails-to-install-when-i-try-to-create-new-custom-site/1854 "2022-11-06T17:25:13Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\
**Post date:** [November 7, 2022, 5:13pm UTC](https://community.kinsta.com/t/mysql-database-fails-to-install-when-i-try-to-create-new-custom-site/1854/2 "2022-11-07T17:13:01Z")

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Hi @Chris_Renshaw, welcome to DevKinsta!  
What operating system are you using? Is the error similar to this one: [Creating new Site, something bad happened](https://community.kinsta.com/t/creating-new-site-something-bad-happened/1813)

Can you please private message your [main.log file](https://kinsta.com/knowledgebase/devkinsta/error-codes/#info) to me?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/3/3d562ab1163f46367d1927181a0523261c39dc6a.png)

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_[View the full topic](https://community.kinsta.com/t/mysql-database-fails-to-install-when-i-try-to-create-new-custom-site/1854)._