# Something bad happened when importing from Kinsta **URL:** \ **Category:** Bug Reports\ **Created:** [January 29, 2026, 11:33am UTC](https://community.kinsta.com/t/something-bad-happened-when-importing-from-kinsta/5929 "2026-01-29T11:33:03Z")\ **Posts on this page:** 8\ **Page:** 2
**Author:** ![Richardtidmarsh](https://avatars.discourse-cdn.com/v4/letter/r/22d042/32.png) [@Richardtidmarsh](https://community.kinsta.com/u/Richardtidmarsh)\ **Post date:** [February 6, 2026, 10:36am UTC](https://community.kinsta.com/t/something-bad-happened-when-importing-from-kinsta/5929/26 "2026-02-06T10:36:16Z")
@VladimirM - Absolutely - go for it đź‘Ť Thanks. ---
**Author:** ![VladimirM](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/vladimirm/32/2786_2.png) [@VladimirM](https://community.kinsta.com/u/VladimirM)\ **Post date:** [February 6, 2026, 10:38am UTC](https://community.kinsta.com/t/something-bad-happened-when-importing-from-kinsta/5929/27 "2026-02-06T10:38:10Z")
Alright, I’ll need a bit of time, I’ll let you know once I’m done testing 🙏 ---
**Author:** ![VladimirM](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/vladimirm/32/2786_2.png) [@VladimirM](https://community.kinsta.com/u/VladimirM)\ **Post date:** [February 6, 2026, 1:57pm UTC](https://community.kinsta.com/t/something-bad-happened-when-importing-from-kinsta/5929/28 "2026-02-06T13:57:16Z")
Hello @Richardtidmarsh 👋 I wasn’t able to replicate the issue. I created a downloadable backup, created a test site, pulled it from Mykinsta to DevKinsta, it did take a really long time to pull, but no errors were reported. ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/2/26a1f94fcecbc20853c24bdb2cae0c808e48df56.jpeg) My shift is over soon, so I’ll have to leave this for my colleagues to check if they can spot why is RSync failing on your end (@jackirish ). Kind regards! ---
**Author:** ![Richardtidmarsh](https://avatars.discourse-cdn.com/v4/letter/r/22d042/32.png) [@Richardtidmarsh](https://community.kinsta.com/u/Richardtidmarsh)\ **Post date:** [February 10, 2026, 1:24pm UTC](https://community.kinsta.com/t/something-bad-happened-when-importing-from-kinsta/5929/29 "2026-02-10T13:24:08Z")
Hi Kinsta Support. Shall we give up on this one? No worries if we need to as I always have good old MAMP to fall back on - just checking in. Thanks. ---
**Author:** ![VladimirM](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/vladimirm/32/2786_2.png) [@VladimirM](https://community.kinsta.com/u/VladimirM)\ **Post date:** [February 10, 2026, 1:41pm UTC](https://community.kinsta.com/t/something-bad-happened-when-importing-from-kinsta/5929/30 "2026-02-10T13:41:30Z")
@Richardtidmarsh Thanks for writing back 👋 I’m afraid to say I haven’t got any news since I’m not able to replicate the issue. The site takes a long while but I can pull it without error, therefore, I haven’t uncovered anything of value to resolve this issue. We can test in the coming days, but if you need local environment, it might be preferable to go with MAMP for now, for this site. Kind regards! ---
**Author:** ![Richardtidmarsh](https://avatars.discourse-cdn.com/v4/letter/r/22d042/32.png) [@Richardtidmarsh](https://community.kinsta.com/u/Richardtidmarsh)\ **Post date:** [February 10, 2026, 1:57pm UTC](https://community.kinsta.com/t/something-bad-happened-when-importing-from-kinsta/5929/31 "2026-02-10T13:57:41Z")
Yes, all good, will do. Thanks @VladimirM I’m happy to just close this now, don’t spend any more time on it - I really appreciate all the help on it anyway 👍 ---
**Author:** ![Anthony\_Wilson](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/anthony_wilson/32/5632_2.png) [@Anthony\_Wilson](https://community.kinsta.com/u/Anthony_Wilson)\ **Post date:** [July 1, 2026, 2:51pm UTC](https://community.kinsta.com/t/something-bad-happened-when-importing-from-kinsta/5929/32 "2026-07-01T14:51:02Z")
The logs point to a database authentication issue rather than the site import itself. I’d verify the MariaDB `root` credentials, make sure you’re using SQL syntax compatible with your MariaDB version, and confirm the DevKinsta configuration files were created correctly. If the `Application Support/DevKinsta` directory is missing on a fresh install, that suggests the installation may not have completed properly, so a clean reinstall of DevKinsta and Docker is also worth trying. ---
**Author:** ![merineth](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/merineth/32/3022_2.png) [@merineth](https://community.kinsta.com/u/merineth)\ **Post date:** [July 2, 2026, 8:30am UTC](https://community.kinsta.com/t/something-bad-happened-when-importing-from-kinsta/5929/33 "2026-07-02T08:30:23Z")
@Anthony_Wilson Welcome to the community and appreciate your input! [Previous page](https://community.kinsta.com/t/something-bad-happened-when-importing-from-kinsta/5929.md?page=1)