# "SSL update failed" when activating HTTPS (Windows) **URL:** \ **Category:** Bug Reports\ **Created:** [January 20, 2021, 2:51pm UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157 "2021-01-20T14:51:22Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![kzlimon](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kzlimon/32/120_2.png) [@kzlimon](https://community.kinsta.com/u/kzlimon)\ **Post date:** [January 20, 2021, 2:51pm UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157/1 "2021-01-20T14:51:22Z")
Hello, I’m getting “SSL update failed” error message when trying to activate HTTPS. What can be the probable cause of this and how to fix? Thanks ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [January 20, 2021, 4:10pm UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157/2 "2021-01-20T16:10:58Z")
Hi @kzlimon . Thanks for reaching out. Could you tell me a bit more about your setup? Are you running Windows or MacOS? ---
**Author:** ![kzlimon](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kzlimon/32/120_2.png) [@kzlimon](https://community.kinsta.com/u/kzlimon)\ **Post date:** [January 20, 2021, 4:58pm UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157/3 "2021-01-20T16:58:43Z")
Hi Michael, Thanks for your response. I’m running on Windows 10 and the latest version of DevKinsta and Docker. I have added a new WordPress site from scratch using DevKinsta and after the instance has been created, SSL was not enabled by default and I had to turn it on manually. When I do that I’m getting the error. I hope this explains the situation. ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [January 20, 2021, 6:44pm UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157/4 "2021-01-20T18:44:24Z")
Thank you for reporting this issue to us. We were able to confirm this is indeed a bug for a few Windows users. We’ll work on a fix and update you here once resolved for further testing. Thanks again and welcome to DevKinsta. ---
**Author:** ![kzlimon](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kzlimon/32/120_2.png) [@kzlimon](https://community.kinsta.com/u/kzlimon)\ **Post date:** [January 20, 2021, 7:34pm UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157/5 "2021-01-20T19:34:36Z")
Thank you! Looking forward to the solution. 🙂 ---
**Author:** ![aralar](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@aralar](https://community.kinsta.com/u/aralar)\ **Post date:** [January 24, 2021, 7:00am UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157/6 "2021-01-24T07:00:16Z")
Same problem. Waiting for the fix, so. ---
**Author:** ![bucss](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/bucss/32/208_2.png) [@bucss](https://community.kinsta.com/u/bucss)\ **Post date:** [January 28, 2021, 3:05pm UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157/7 "2021-01-28T15:05:32Z")
Same here. I’m on Windows 10 Home which has some limitations regarding containers and virtual machines, maybe that’s the issue? ---
**Author:** ![jeff](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jeff/32/16_2.png) [@jeff](https://community.kinsta.com/u/jeff)\ **Post date:** [February 15, 2021, 2:39pm UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157/8 "2021-02-15T14:39:50Z")
Hi 👋 Our latest [release of DevKinsta 1.0.2](https://community.kinsta.com/t/devkinsta-releases-minor/371) should address this issue. If you already have DevKinsta downloaded, it will automatically update. You can also re-download DevKinsta by visiting our [downloads page](https://kinsta.com/devkinsta/download/). ---
**Author:** ![maven1129](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/maven1129/32/435_2.png) [@maven1129](https://community.kinsta.com/u/maven1129)\ **Post date:** [April 16, 2021, 5:30pm UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157/9 "2021-04-16T17:30:39Z")
This error is happening to me now as well. Running 1.1.15 on a Mac, it installs docker 3.1.0. I have tried everything - wiping out all of Devkinsta, removing docker, cleaning old files, reinstalling DevKinsta, upgrading docker, nothing works. I am using the correct password - there is something wrong with DevKinsta not letting it send the correct key to keychain. PLEASE let me know what to do here! The error code documentation is very weak - doesn’t even tell people that this issue existed on an old version of DevKinsta. How can we troubleshoot and fix it? It started happening when I updated Kinsta. I think there needs to be a full uninstaller you guys issue to remove all traces of anything left behind that could possible disrupt a fresh install from working also. ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [July 9, 2021, 4:33pm UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157/10 "2021-07-09T16:33:38Z")
With the release of DevKinsta 2.0, could you tell us if you’re still having this issue? You can download DevKinsta 2.0+ here. Thank you and apologies for the trouble here. ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [October 11, 2021, 3:13pm UTC](https://community.kinsta.com/t/ssl-update-failed-when-activating-https-windows/157/11 "2021-10-11T15:13:26Z")