# Stuck at "something bad happen"

**URL:** <https://community.kinsta.com/t/stuck-at-something-bad-happen/5083>\
**Category:** Application Support\
**Created:** [May 19, 2025, 11:28pm UTC](https://community.kinsta.com/t/stuck-at-something-bad-happen/5083 "2025-05-19T23:28:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Anthony\_Ramos](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/anthony_ramos/32/4470_2.png) [@Anthony\_Ramos](https://community.kinsta.com/u/Anthony_Ramos)\
**Post date:** [May 19, 2025, 11:28pm UTC](https://community.kinsta.com/t/stuck-at-something-bad-happen/5083/1 "2025-05-19T23:28:05Z")

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I am getting stuck at this stage, i am trying to clone my live site from kinsta to my local environment for development, i am using latest devkinsta app, and my local machine is macbook pro m2 chip, the generating HTTPS certificate is always stuck at 49% , i also tried manually downloading full backup from kisnta and restoring it to devkinsta same error / issue, and take note my live site works on kinsta  
main.log [redacted]

 ![Screenshot 2025-05-19 at 12.32.43 PM](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/a/aa1ef643b94120b7a6e952a22f9b3df1c624163f.png)

here is my error logs

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**Author:** ![VladimirM](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/vladimirm/32/2786_2.png) [@VladimirM](https://community.kinsta.com/u/VladimirM)\
**Post date:** [May 20, 2025, 2:11pm UTC](https://community.kinsta.com/t/stuck-at-something-bad-happen/5083/3 "2025-05-20T14:11:43Z")

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Hello @Anthony_Ramos 👋

Sorry for the delayed response.

I reviewed the log and I see that the import is failing due to special characters.

I tried downloading your staging site and importing it to Mykinsta but it seems it fails for a different reason on my end.

In the end, I created an empty site on Kinsta, used the downloadable backup, downloaded it, extracted it, replaced all files (except wp-config.php) with the ones from backup and imported the SQL file from downloadable backup.

Then I imported the SQL file via database manager in DevKinsta and manually changed home and siteurl in the options table. This is a big workaround, and Adminer has a lot of errors displayed that make it a bit difficult to edit the data, but it’s possible. Let us know if you need clarification in regards to the steps and we’ll have our developers review the errors.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/5/5b7b2c8db41a8f173cebece9abc0514dc38fce9e.jpeg)